The service industry is one of the very few industries where humans can never be replaced. An example of such jobs is the job of a waiter at the restaurant. Although technology has evolved in a lot of ways and replaces humans in almost every possible field, the service sectors still remain an exception. However, with the invention of drones, which are the miniature version of helicopters, drones have started replacing humans in the service industry. This is a revolutionary move in the service industry, as drone waiters have the potential to perform a wide variety of tasks at unimaginably high speeds with perfection.
The Problem with Service Industry
The biggest problem associated with service jobs is the humiliation faced by the workers due to their low paying jobs. Most of the people who work in the service industry make a living out of the tips they receive. Although a lot of people tend to tip more, with the rise of prices in the food industry customers do not like to spend more money on someone who puts food on the table. This explains why their income has been reducing drastically in the past decade and why they were forced to work several jobs at a time or work overtime to make a living. Apart from this, the other problem was the humiliation. There are a few rude customers, who do not miss a single chance to pick up a fight with the waiters besides every teenager trying their best to irritate the waiter in the restaurant. The introduction of drone waiters has drastically reduced the psychological challenges, which were faced by these waiters.
Drones in Restaurants
Restaurants have been packed with technological devices and the only people whom you would find working there would be the cashier, the chef, and the waiter. With the advancements of technologies, drones have started replacing waiters in such drones’ restaurant. These drones carry food from the kitchen and place it in a specific position on the respected restaurant tables. From then customers can pick up the delicious food and start serving it on their own. The usage of drones in restaurants has greatly reduced the waiting time for customers in the restaurant. Apart from this, kids also love to see a mini helicopter delivering their food on the table. These drones can greatly enhance the factor of customer satisfaction, which is the key to the food industry development. These drones also have several advantages over a human waiter and they come equipped with various features, which help in meeting the requirements of the customer.
Advantages of using Drones in Restaurants
There are several advantages to replacing human waiters with drones in restaurants. Earlier customers who used to walk into a restaurant had to wait at their restaurant tables till the waiter notices them and takes their order. Also, it takes some more time for the waiter to walk to the chef and inform about the order. This results in the customer wasting too much time in the restaurant. However, drones can easily help in reducing the time taken for the order process. As soon as the customer enters, they can place their order through the LED screen kept at their table which would be immediately displayed on the screen in front of the chef. Once the order is ready, the food is sent to the customer’s table through the drone. This saves a lot of time for both the customer as well as the chef. Apart from this, there are other advantages to using drones in restaurants. Restaurants, which do not perform very well, may try to reduce their expenditure in every possible way. The usage of drones instead of human waiters can help restaurants to save a lot of money. Although drones are slightly costly, they are quite cheap when compared to the annual pay of human waiters. Apart from that, drones never react to any of the harsh statements by the customer, so the chances of having a fist fight between the drone and the customer are very low when compared to the chances of having a fist fight between a human waiter and a customer. So, replacing human waiters with drones creates a win-win situation for both the waiters and the restaurant owners.
Advancements in Drone Technology
Although drone technology has been revolutionizing the service industry, there is still some room for improvement. The most important problem faced by customers in such drones restaurant is the sound of the drone. Drones, which are well known as the mini helicopters, generate a lot of noise during their operation. This affects the ambiance of the restaurant, as most people prefer to dine at a silent restaurant. The vibration could cause the food to spill not only on the floor but also on the customers as drones fly up high in the air. This can seriously annoy your customers. Apart from this, there is a limitation on the weight that can be carried by the drones. Although most drones can carry a weight of 2kg, they tend to vibrate when loaded to the maximum capacity. Although there are a few problems associated with these drones, they are a big boom in the service industry.
Drones are really going to replace human waiters. Having lots of benefits, drones have all the chances to revolutionize the service industry. Lots of people like this idea. And what about you? Would you like the drones to replace human waiters?